A look at the events we attended around the world in March...

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Last month, our team members were busy presenting at events worldwide, discussing our latest research and digital solutions, and keeping pace with emerging trends. Let’s check in with a few of them...

4 March | Panel discussion at Singapore Management University

Vincent Shi, Chief Health Tech Business Officer, recently attended Singapore Management University (SMU) as a panelist. Alongside him were esteemed partners from the Singapore Actuarial Society, DBS Bank, and the Global Asia Insurance Partnership.

During the seminar, Vincent engaged with a group of Chinese students whose research projects had recently secured sponsorship.

One theme was the development of innovative models to address the needs of elderly individuals in rural China, something particularly pertinent given the context of a rapidly aging population. Another delved into the mechanics of anti-poverty insurance and its role in advancing the country’s common prosperity goal.

Vincent Shi, reflecting on his own journey as a student, expressed admiration for the young generation’s confidence to address the nation’s challenges, and their dedication to finding meaningful solutions.

Vincent Shi and students from the Singapore Management University.

6 March | Presentation at the IoT Insurance Observatory

Our next stop was Milan. At the IoT Insurance Observatory, a space dedicated to connecting people and ideas to spread innovation in insurance, Rishi Behl, Marketing Director, covered the insights of our Global Consumer Study. He addressed an audience of international insurers, reinsurers and insurtechs, who were particularly interested to learn insights from our P&C research into embedded insurance and telematics.

He also engaged in sessions regarding the effectiveness of insurer wellness programs and how they can lead to improvements in policyholder health, lapse rates, claims ratios, and premium uplift.

7 March | Session exploring young LATAM consumers [ES]

On March 7, 166 attendees joined our Spanish language webinar exploring the opinions of Gen Z & Millennial insurance consumers in the LATAM market, hosted by our Head of LATAM Christian Brisson.

The session featured an interactive quiz to test our audience's knowledge, before diving into the intricacies of the LATAM market across purchase triggers, health apps, retirement planning and more.

If you couldn’t attend the live event, be sure to watch our replay below.

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12 March | Fireside chat at ITC Japan

Following this, Gang Pei, Head of Marketing Solutions North Asia, & Wataru Fukushima, Insurance Partner at Deloitte Tohmatsu Consulting engaged in a fireside chat at ITC Japan, the region's largest insurance event.

The duo spoke about how to support young people's insurance journey more effectively through utilising data and technology in smart ways. During the conversation, Gang Pei also touched on Generative AI (Gen AI). He suggested that while Gen AI remains a hot topic and an exciting development, a robust and powerful business model is yet to emerge.

Several prominent tech vendors, including Amazon, Salesforce, and ZA Tech sponsored the event this year, reflecting a growing interest from large corporate entities in the insurtech field.

Gang Pei sharing insights from our consumer research at ITC Japan.

13 March | Session on the effective design of UX for agents

On 13th March, Sanco de Voogd van der Straaten, Senior Visual Designer, and Steve Gaertner, Head of North America, participated in a special Plug and Play Insurtech webinar. The discussion centred around how a well-designed User Experience (UX) can enhance interactions between agents and the policyholders they serve.

Sanco explained to the audience the five key steps in ensuring good design meets the requirements of the end user.

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