Client Manager

加入我们，共享保险行业的美好未来！

利马是一家全球化的保险咨询公司，致力于帮助全世界的保险公司持续成长。 作为法国再保险集团（SCOR）的一员，我们专精于数据智能、市场营销及技术解决方案。自1984年成立以来，我们已服务了超过10亿用户，运营12000余个营销项目，每年承保超过1百万保单。我们有来自全球40个国家超过250名员工，在全球设有17个办公室。我们的客户包括500余家保险公司，并广泛与保险行业外的机构合作，如佳明（Garmin）、地方政府、大学等。我们的愿景是对保险行业进行变革，我们坚信要开发对人们的身心健康有持续良好影响的保险产品。

The role

The Client Manager is responsible for the following:

• Planning and implementation of campaigns in Japan and day to day client relationships
• Maximize the value from campaign design in aligning with company strategy and direction

Key Responsibilities and Tasks

• Communicate with clients and make healthy relationship with them for the business purpose of ReMark
• Accurate set up and updating of campaigns in the campaign management system
• Adherence to ReMark’s internal project management methodology
• Creation, communication and adherence to project timetables
• Data management and enhancement adhering to country specific legislation, ReMark global and best practice guidelines
• Oversee and ensure delivery of quality outputs across all channels
• Collaborate fully with all internal resources/departments as appropriate
• Supervise, coach and motivate the Campaign Execution team
• Delivery of campaigns according to ReMark and industry best practice standards
• Determine overall campaign strategy; clearly define objectives including direct marketing testing methodologies
• Development of copy and artwork for assigned projects, presentation to and obtaining approval from clients for all aspects – this includes negotiating copy and respecting ReMark’s creative standards - ensuring all components are proofread and compliant with standards
• Maintain superior working knowledge of print production, telemarketing and digital processes
• Manage all aspects of data including selection, segmentation and modelling, testing, tracking of defined segments and briefing for analysis of specified variables
• Understand the financial side/impact of campaigns, the cash flow from start to finish e.g. Marketing Allowance, Marketing Bonus, Ongoing Commission, Business Value derivation
• Sign off on all data processing and ensure that data is handled within agreed information security standards
• Regular analysis of Management Information reports
• Engage and brief internal departments/resources as required e.g. Group Creative, Marketing Operations, Actuarial, Production, Telemarketing, and Portfolio Management
• Closely monitor performance of external parties and vendors as necessary to achieve agreed targets
• Proactively drive program improvements which lead to increased returns
• Supervise, train and coach Campaign Managers (including new and existing) in order to support ongoing skill development as required
• Pro-actively engage with and support the Business Relationship Manager to maintain and develop key client relationships
• Provide support to Business Relationship Manager with regard to client presentations, strategy documents and meetings as required

Technical/Essential Competencies

• Clear thinking: Proven experience simplifying strategy into specific actions with clear accountability, making decisions with speed and accuracy despite ambiguity based on best available information, and communicating priorities clearly and concisely
• Dynamic, energetic and high-energy individual with a proven track record of client acquisition in Japan
• Proven commercial acumen
• Ability to influence and collaborate with senior level management team
• Executive level presentation skills
• Strong verbal and written communication in Japanese and English
• Reliable, responsive, attentive to detail
• Respect teamwork and group standard
• Self–starter who operates at speed
• Highly motivated by success – ambitious for personal growth and new challenges
• Motivated by new challenges and willing to venture into the unknown
• Established track record of producing high-quality work that demonstrates attention to detail.
• Produces clear, complete and professional forms of communication demonstrating writing skills that meet the need of the intended audience
• Effectively manages multiple Service Provider relationships
• Proactively seeks new ways to deliver better quality, cost, and process.

Personal Competencies

• Exception interpersonal skills; Initiative, self-confidence, strong team player.
• Exception skills as a change agent and process-oriented individual.

Required Education/Work Experience

• Bachelor’s degree from a university.
• 3+ years’ experience in sales or marketing.

What we offer

• • Competitive salary and benefits
  • Training opportunities
  • Working in a global, entrepreneurial "start-up" environment within the established SCOR Group

公司的工作语言为英语。所有利马员工都应具备充分的英文听说读写水平，以便在公司内正常交流并高效工作。