Digital Solutions Supervisor/Manager





The Role

The Digital Solutions Supervisor/Manager is responsible for the following:

  • Working on solutions related to the selling of insurance, solutions automating and optimizing the claims process, as well more marketing related apps such as a health and wellness loyalty mobile application.

Key Responsibilities and Tasks

  • Facilitating workshops to design, clarify and validate requirements with our customers regarding the functionality, configuration and technical deployment and implementation of our web-based software solutions in insurance.
  • Ensuring through client and internal workshops that our solutions remain coherent, performing and maintainable across different client installations
  • Own and manage relationship with vendors, working with them to safeguard timely delivery with quality
  • Taking the lead in analyzing urgent and complex production incidents
  • Ability to define and solve more technical and integration related challenges
  • Translate functional requirements and integration needs in well-defined user stories and detailed interface specifications and designs
  • Share and explain the specifications with our near-short and/or offshore development teams
  • Maintain a good working relationship with the colleagues in our multi-national team and global stakeholders
  • Keep organized on tools such as Confluence to ensure business continuity.
  • Receive, process and document feedback from stakeholders and development teams in order to continuously improve our products and methods.

Technical/Essential Competencies

  • Proficient in both writing and speaking in Japanese and English
  • Strong analytical skills and know how to identify risks and opportunities.
  • Established track record of producing high quality work that demonstrates attention to detail.
  • Produces clear, complete and professional forms of communication demonstrating writing skills that meet the need of the intended audience
  • Effectively manages multiple Service Provider relationships
  • Proactively seeks new ways to deliver better quality, cost and process

Personal Competencies

  • Builds rapport and develops alliances with a broad range of people
  • Recognizes opportunities and initiates actions to capitalize on them. Looks for new and productive ways to make an impact
  • Produces clear, complete and professional forms of communication in writing that meet the needs of the intended audience
  • Exceptional interpersonal skill; Initiative, self-confident, strong team player

Required Education/Work Experience

  • Master’s degree in Technology, Engineering, Computer Science or similar quantitative field
  • >5 years experience in managing digital/software projects in a project management, consultancy or business analyst capacity.
  • Experience with working in a dynamic (international) environment
  • Experience with security and compliance related challenges
  • Knowledge on working with near-short or off-shore development teams
  • Knowledge on working using Agile/Scrum-principles
  • Knowledge on web service integrations (REST API’s)
  • Knowledge on software architecture
  • Knowledge on applications like Postman and Swagger
  • Knowledge on languages like JSON, YAML, XML

Nice to have

  • Insurance industry experience is preferred, but not required
  • Experience with cloud architecture
  • Experience with BI software (PowerBI)
  • Experience with HTML/CSS, SQL, JavaScript, Ruby on Rails

What we offer

  • Competitive salary and benefits
  • Training opportunities
  • Working in a global, entrepreneurial "start-up" environment within the established SCOR Group
Jia Na Corporate Photo

Na Jia ReMark CEO

会社の公用語は英語です。すべての ReMark 従業員は、組織内で効果的にコミュニケーションを取り、業務を遂行するために十分なレベルの英語を話し、読み書きする必要があります。



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